According to FCC data released in 2013, over 39 million Americans have less than 2 wired broadband providers they can get broadband service from. Our team at Broadband Now has been obsessed with this fact because without a competitive market, companies have little incentive to treat their customers well or improve their infrastructure leading to poor customer service [1] and questionable business practices.[2] Lucky for some consumers, municipalities across the country have been stepping into help underserved populations get access to better more competitive broadband service. While this introduction of new competition sounds like a win for consumers, incumbent providers have been leveraging their lobbying power at the state level to limit what municipalities can and can’t do. Providers Lobby... Continue reading →